Crisis Response Team

To access mental health services, or for immediate help, please call 1-866-998-2243.

Website: https://vcbh.org/en/get-help/mobile-crisis-response-team

About: Ventura County Behavioral Health provides crisis intervention services for psychiatric emergencies. The Crisis Team operates 24 hours per day, 7 days per week and is accessed by the entire community.

Our experienced and trained mental health staff will provide you with assistance and support on the phone and, if indicated, will respond in person. Individuals and families are aided in creating the least restrictive plan for safety.

If a higher level of care is needed, Crisis Team may assist with the initial steps toward voluntary or involuntary psychiatric hospitalization.

Ventura County Family Justice Center

Eligibility: Integrated, co-located services with many on-site partners to those impacted by domestic violence, sexual assault, child abuse, elder and dependent adult abuse, human trafficking and other violent crimes. 

Referral Information:

Address: 3170 Loma Vista Rd. 

Ventura, CA 93003

Phone: 805-652-7655

Text: 805-947-7981

Email: vcfjc.coop@ventura.org

Website: Vcfjc.org

About: Our mission is to support and improve the lives of those impacted by family violence and trauma. Together, as a team of more than 35 agencies and 120 volunteers dedicated to a shared, vital cause, we help to reduce trauma, eliminate repeat victimization, mitigate future risks and make a lasting, positive difference in countless lives. Through our welcoming community and comprehensive, holistic services that focus on the whole person, we use strength-based practices to end abuse and exploitation, pursue justice, and create pathways to hope. Ventura County FJC empowers and supports survivors of all ages and their families. All Ventura County FJC services are offered free of charge.

Rapid Integrated Support and Engagement (RISE)

Referral Information:

RISE Brochure

RISE Program Referral Form and Instructions (must be opened using Adobe Reader)

Website: https://vcbh.org/en/get-help/rise-program

Contact Us:

1911 Williams Drive

Oxnard, CA 93036

Phone: (805) 981-4233

Contact Person:

• Felicia Skaggs M.S.

Direct: 805.981.9265

Main: 805.981.4233

About: The RISE Program helps to build bridges to treatment. If someone has or appears to have mental health problems and is unable or unwilling to access help, RISE can help.

The RISE Program is offered by Ventura County Behavioral Health specifically to encourage and enable people in these situations to get assessment and treatment. The field-based outreach team makes contact, then provides ongoing support in navigating any challenges to accessing care. And it’s not just one-time assistance – the RISE team follows up with clients as needed and may be closely involved with case management. 

If a person is experiencing a moderate or high-risk crisis – if their words or behaviors suggest they may harm themselves or others, or if they appear to be gravely disabled – do not contact RISE. Contact the Crisis Team at 1-866-998-2243.

STAR (Screening, Triage, Assessment and Referral)

Referral Information: Community providers can complete the referral form and email to STAR@ventura.org or fax to 1-805-981-9268. Providers at VCMC Ambulatory Care clinics can send the referral form via E-referral system.

3 types of referral forms: 

Youth ages 0-18 with Gold Coast Medi-Cal: Beacon Algorithm - Child

Adults 18+ with Gold Coast Medi-Cal: Beacon Algorithm - Adults

Any age with Medicare, no insurance, or other types of insurance: STAR Referral Form (must be opened using Adobe Reader) 

Website: https://vcbh.org/en/get-help/assessment-referral

About: STAR team (Screening, Triage, Assessment and Referral) is the main entryway to requesting services with Ventura County Behavioral Health. The goal of the program is to provide timely and appropriate information, guidance, screening, triage, assessment and/or linkage to mental health services and supports in a consistent, culturally sensitive manner countywide.  Community members can access care by contacting either STAR at 805-981-4233 (M-F, 8:00AM-5:00PM) or our Access Line at 1-866-998-2243 for immediate help (24/7). 

Substance Use Treatment Services (SUTS)

Referral Information: The clerical staff will request a minimum of information: name, phone number, Medi-Cal eligibility; then they will transfer the call to a clinician who will conduct a brief screening (approximately 30 minutes) to assess for medical necessity and urgency of need. They will then be scheduled for an assessment (1.5-2 hours) and ultimately admission into our treatment services. Currently all of our services are via telehealth or telephone.

Phone: ACCESS Line: 1-866-998-2243

SUTS Line: 1-844-385-9200

Website: https://vcbh.org/en/

VCBH clinic and service locations

ACCESS Brochure (English and Spanish)

About: Ventura County Behavioral Health provides a continuum of care for substance use problems, with six locations and a wide range of treatment options for achieving and maintaining recovery at no cost or low cost. Services are: on a sliding scale depending on need, treatment services are free if under age 18, staff can assist with insurance eligibility, Covered California, Medi-Cal, and paperwork.

Ventura County ACCESS staff will help determine which treatment options are needed. 

• Outpatient Services: Counseling and therapeutic strategies

• Residential Treatment: Residential care for rehabilitation services in a non-institutional setting

• Withdrawal Management (Detox): Intake, observation, medication services and discharge services

• Medication Assisted Treatment (MAT) 

• Case Management: Assistance in accessing medical, social, educational, vocational or other community services

• Recovery Services: Ongoing aftercare support

• Specialized programs for women, youth, and people who are justice-involved

A prospective client can call any one of the clinics’ main number or the ACCESS Line (ACCESS line is 24/7 every day) and request services.